Switchvox

CRM Integration

The latest version of Switchbox's IP PBX, SMB v3.0, now supports real-time sales and customer service applications.

What's new?

Now, you can analyze and manage sales leads using the Switchboard panels designed to work directly with the customer relationship management (CRM) programs.
Pop-ups with Detailed information from Salesforce.com and SugarCRM automatically alerts you on incoming calls via the Switchboard, Switchvox's real-time call control panel.

Other features

The Switchvox SMB v3.0 also gives the developers access to a tool kit to build custom panels to fit the specific needs of the business. Additional features include:

• Integration with external voicemail servers: support for third-party and SIP-based voicemail servers.
• Sound packs: professionally recorded voices.
• Upgraded operating system: increased capacity to handle more concurrent calls with faster hardware systems.
• Firedialer 2.0 upgrade: automatic updates and support for local and international numbers.